Legacy Station Return Policy
Legacy Station hopes you are completely satisfied with your purchase. In the event of a return, please email us at firstname.lastname@example.org anytime with your order number and an explanation for the return. We will issue a RMA number for the return. No returns will be accepted without a RMA number. The customer is remesponsible for return shipping costs as well as items lost in transit, so we recommend you use a shipper such as FedEx or UPS where the package can be tracked and insured.
Legacy Station will accept any items ordered from Legacy Station within 30 days of receipt if the following conditions are met:
Item(s) must be unopened and cannot be used and must remain in original packaging. Any form of assembly of any material is considered to be used and non-returnable.If trains have been run, they are also considered used.
If the item meets these requirements, a full refund, minus shipping cost will be refunded to the billing party.
If your item has been opened and you simply do not like the item(s), ordered the wrong item(s), or it just wasn't what you expected, a refund can be issued, minus shipping cost. The item must be in brand new and resalable condition.
If your item has been damaged in shipping, please refuse the package if possible. If you have already accepted the item and realized the item has been damaged after you have opened the package, please contact Legacy Station immediately and either a call tag will be issued or the item replaced. Either way, Legacy Station will replace the items immediately at no cost to you if the item is still available.
Defective or missing parts? please contact us or the manufacturer immediately. If you choose to not contact the manufacturer and wish to return the item(s) to Legacy Station, please contact us. When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages.
Final approval of any refund amount is based on final inspection from Legacy Station's Return Department. We are not responsible for typographical or data errors that could result in incorrect price and/or inventory and reserve the right to cancel any orders for any reason. In the event we exercise our right to cancel an order the customer will be issued a refund.